If you require support in raising a ticket for a specialist team,  please contact the IT Service Desk from the below options.
 
IT Service Desk DE  at +49 89 382 (55555) or via e-mail.
IT Service Desk EN at +49 89 382 (55455) or via e-mail.
IT Service Desk China at  +86 10 8455 (8555) or via e-mail.
IT Service Desk Japan: +81 3 3276 (9052) or via e-mail.
IT Service San Luis Potosi: +52 55 9140 (8722) or via e-mail.
IT Service Desk  São Paulo:  +55 11 5186 (0810) or via e-mail.
 
The IT Service Desk is available 24 hours a day, 7 days a week for English and German.
 
Please keep the following information ready when you make the call:
 
Your supplier number
Portal user name(s)
Provide as much details as possible about your technical problem, browser configuration and operating system (for technical questions):
Details about your contact person at the BMW Group (if you have any questions about admission)
The URL of what you are working on
And a screenshot including the full URL if necessary
You are able to view your tickets in MyBMWIT and make comments to the support team directly.

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